People are quick to criticise poor service and poor workmanship. Not so quick to praise. I want you to know how delighted I have been by your service, the quality of the job you did for me and the speed in which the job was done.
I was made to feel most welcome when I brought my car in for a quote. Frank was charming as was his wife. Laurence was highly professional and gave me a quote on the spot. Other panel beaters needed to send me an email with the quote. Couldn’t quote me on the spot. Best of all was that the Metal Cross quote was less than half the price of their nearest rivals. I was promised a 5 day turnaround by other suppliers. These guys had me back in my car the same day at 2:00 PM. I brought the car in at 7:00 AM that morning.
Without being asked they repaired a scratch on my back bumper – one they didn’t quote me for – touched it up making my back bumper look new. They also polished my door handles without being asked.
I am encouraged to witness this type of service in South Africa. 1st world, 1st class and world class. On top of which the colour match is perfect. So impressed!!!